FREQUENTLY ASKED
Our Head Office is in Kuala Lumpur, Malaysia and we have a satellite office in Hong Kong. From these two offices, we serve clients throughout Southeast Asia and Australia
Absolutely, our focus is much on improving our client’s website traffic and online conversions, thus helping them to reach their overall business goals, and we do this by using a number strategically led tools, which could include UX research and conversion rate optimisation, advanced website development to the use of social media. When we’re developing a campaign for a client, we get to understand their business and objectives, only then do we propose plans to align with those goals.
Once your Shopify store is built and you are ready to begin trading we can then start to direct traffic to your store, and this can be achieved in several ways, including creating links within various social media forums and postings, having a link on your brand’s existing website, creating an email newsletter for both your existing and potential customers, ensuring that we are using search engine optimisation to increase your ranking amongst others.
Our Head Office is in Kuala Lumpur, Malaysia and we have a satellite office in Hong Kong. From these two offices, we serve clients throughout Southeast Asia and Australia
Once your Shopify store is built and you are ready to begin trading we can then start to direct traffic to your store, and this can be achieved in several ways, including creating links within various social media forums and postings, having a link on your brand’s existing website, creating an email newsletter for both your existing and potential customers, ensuring that we are using search engine optimization to increase your ranking amongst others.
Yes, currently, 30% of the time we spend online is dedicated to social media. So if you are looking to get your brand or service in front of the right people, then social media should be a key part of your digital marketing strategy, whether it’s for increasing brand awareness, creating sponsored content or a combination we can help you achieve the results you were looking for.
Again this is a difficult question to answer, as at CSMG Digital we do not believe in a one-size-fits-all strategy. It’s only by understanding your audience and where we can reach them can we agree on a contact strategy – typically we advise our clients to post content that is both relevant and that has real-time customer value as opposed to excessive posting that could be detrimental to the brand.
Except for Twitter and Facebook, you can delete or block negative comments made about your brand or service on social media. However, at CSMG Digital we always work with our clients to review any negative comments and to try to understand why is this happening and what is the solution for resolving these comments.